🔐 Data Security
RPIT Computer Services treats data security as a core part of service delivery. This page explains how client data and systems are protected while working with RPIT.
What we protect
- Contact details (name, phone, email) used to provide support.
- Project files, system configurations, and service credentials shared during work.
- Backups and archived deliverables created during projects.
How we protect it
- 🔐 Access control — Only verified RPIT staff assigned to the job get access to client systems and data.
- 🛡️ Encryption — Remote sessions, file transfers, and client portals use SSL/TLS encryption.
- 🧾 Logging & audits — Critical operations are logged and reviewed periodically to detect anomalies.
- 🔁 Secure backups — Backups are stored with encryption and strict access rules; retention is limited to business need.
- 🧰 Device hygiene — RPIT systems follow patching, antivirus, and endpoint management procedures.
Third-party tools
When using remote-access or monitoring tools, RPIT uses trusted vendors only. Temporary access tokens are used; access is revoked after the work is complete.
Incident response
- ⚠️ If a security incident is detected, RPIT triggers a contained response: isolation, investigation, and remediation.
- 📣 Clients are informed promptly with facts and recommended next steps.
Data sharing & consent
RPIT does not sell or share client data to third parties without prior written consent. Any necessary subcontracting (for specialized services) is disclosed in advance.
Questions or security requests
If you need a security assessment, secure handshake, or have an incident to report, email: security@rp-it.in or support@rp-it.in.
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