💸 Refund & Cancellation Policy
Ramarpan Creations LLP (branded as Ramarpan) provides IT services, consultancy, and digital/ certification programs. This page explains when refunds are available and how cancellations are handled.
🔧 IT Services & Consultancy
- Fees for on-site or remote technical work (diagnosis, repair, support) are payable when the job is confirmed. Services delivered are generally non-refundable once completed.
- If a service cannot be delivered because Ramarpan is unable to meet the agreed scope, a full or partial refund will be offered depending on work completed.
- For billing disputes, contact support@ramarpan.in within 48 hours of the invoice.
🎓 Online Courses & Digital Content
- Course fees and digital content are non-refundable once access has been granted (study materials, WhatsApp groups, downloadable content).
- If access fails to be delivered within 24–48 hours after payment, contact us for support or refund.
🏢 Offline Certification / Workshops
- Seat confirmation (paid enrollment) is non-refundable after the batch/seat is confirmed.
- If Ramarpan cancels a scheduled batch, full fees will be refunded or credited to another batch as requested by the participant.
🕒 Cancellation Rules
- Cancellations before any work start or before digital access is issued can be refunded in full (minus any payment gateway fees, if applicable).
- After work has commenced or access provided, refunds are not generally available except in cases where Ramarpan fails to deliver the agreed service.
📞 How to request a refund
Email accounts@ramarpan.in or support@ramarpan.in with your order/invoice number and a short description. Approved refunds are processed within 7–10 business days to the original payment method.
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